David Tiller: Consumer Duty evidencing foreseeable harm 'a challenge' for platform tech upgrades

Cross-cutting rule

clock • 4 min read
David Tiller: "Consumer Duty has raised the bar by introducing the anticipatory element of foreseeable harm. It has also re-emphasised the need to manage conflicts and place client interests at the fore."
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David Tiller: "Consumer Duty has raised the bar by introducing the anticipatory element of foreseeable harm. It has also re-emphasised the need to manage conflicts and place client interests at the fore."

Consumer Duty has raised the bar by introducing the anticipatory element of foreseeable harm, writes David Tiller. It has also re-emphasised the need to manage conflicts and put client interests first...

After going on record with my view that the long-awaited Consumer Duty final rules "will sort the wheat from the chaff", several advisers reached out to me and, paraphrasing, said, "great, more wor...

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