Karl Dines: Consumer Duty - do we need a bigger boat?

'Nothing we can't handle'

clock • 4 min read

Karl Dines dives into the FCA's Consumer Duty, which he says is rather big, rather detailed, and far-reaching. So, are we going to need a bigger boat?

It was only after my third readthrough of the Consumer Duty that I understood exactly how big this thing is. It sets out a new Principle - Principle 12. I mean, these Principles are the overarching guideline to our profession. If I were religious, it's like Moses coming down from a big hill and saying, "Hey, I've had a word with The Big Guy Upstairs, and we've got a new Commandment". It's rather big, rather detailed, and far-reaching. Register for PA360 to hear Karl Dines explore the FCA's Consumer Duty It's not like we have a lot of time either, Consultation Paper CP21/36 closed 1...

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