Chris Davies: Does AI really exist in retail financial services?

This is a topic that often comes up across social media and conferences that focus on fintech developments within retail financial services industry. There is no doubt with the fast-growing digital ‘fourth revolution', we are witnessing rapid build and deployment of tech throughout industry products and services. A good place to start could be to define what artificial intelligence (AI) is. The ‘father' of computer science Alan Turing published a paper in 1950 entitled Computing Machinery and Intelligence which can be viewed as the first time AI was considered as Turing asked the questio...