Tim Sargisson: Recommendations from the FCA to complain are falling on deaf ears

Compensation, FSCS and PI insurance

clock • 4 min read

As pension transfer complaints from British Steel workers slowly trickle into the authorities, Tim Sargisson takes a look at the saga and what's happening with their compensation

Just over 12 months ago the FCA wrote to 7,700 former and current steelworkers warning that those who transferred out of the British Steel Pension Scheme (BSPS) may have received unsuitable advice. "You should check the advice you were given and where appropriate complain in order to seek any compensation you are potentially due," it said. The estimated compensation bill could total more than £350m on the basis that 80% of members may have been given bad advice, with the value of awards at the time the letter was sent averaging £56,000. I was reminded of this FCA initiative during the...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Phillip Wickenden: The political map has been redrawn

Phillip Wickenden: The political map has been redrawn

'The market is not pricing personalities. It is pricing discipline'

Phillip Wickenden
clock 11 May 2026 • 6 min read
Why the end of paper shareholdings matters now

Why the end of paper shareholdings matters now

‘There is still time before the 2027 deadline’

Ben Rogers
clock 11 May 2026 • 4 min read
How advisers can support clients through market volatility

How advisers can support clients through market volatility

‘Losses simply hurt more than gains feel good’

Sophia Panayi
clock 08 May 2026 • 3 min read