Tim Sargisson: Trust dies but mistrust blossoms

LCF and British Steel

clock • 3 min read

Tim Sargisson considers the way financial advisers and others within the realm of financial services are viewed among the general public, citing recent mis-selling scandals as a reason for the lack of trust and engagement

A recent survey from My Pension Expert reinforces something we have all understood for some time that consumers are still reluctant to seek advice. The results revealed that 38% of UK adults had sought independent financial advice at some point in their lives. In contrast, 65% prefer to use free online advice services, while 76% felt confident enough to make their own financial decisions. What a disappointment. The good quality, client-centric adviser plays a crucial role in protecting and enhancing the lives of clients. The financial pressures brought on by Covid-19 against the backdrop...

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