If you have kept even half an eye on the multiple high-profile re-platforming exercises and migration projects carried out in recent years you will have spotted a prominent theme, writes Chris Fisher - it’s very hard to identify one that has gone smoothly. So is there a remedy for the headaches caused by these technology moves?
Some migrations may have been less bumpy than others, but the platform industry has developed an unfortunate habit of going over-budget and beyond deadline, leaving advisers having to deal with complaints, disruption, snags and temporary shutdowns. And when projects have finally been completed there has invariably been the additional and unwanted new challenge of having to rebuild reputations and regain the trust of advisers and clients. So just what exactly is causing these recurring replatforming headaches and is there any way to avoid them? Many common re-platforming symptoms can b...
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