Chris Fisher: Is there a remedy for platform migration migraines?

Complaints, disruptions and snags

clock • 3 min read

If you have kept even half an eye on the multiple high-profile re-platforming exercises and migration projects carried out in recent years you will have spotted a prominent theme, writes Chris Fisher - it’s very hard to identify one that has gone smoothly. So is there a remedy for the headaches caused by these technology moves?

Some migrations may have been less bumpy than others, but the platform industry has developed an unfortunate habit of going over-budget and beyond deadline, leaving advisers having to deal with complaints, disruption, snags and temporary shutdowns. And when projects have finally been completed there has invariably been the additional and unwanted new challenge of having to rebuild reputations and regain the trust of advisers and clients. So just what exactly is causing these recurring replatforming headaches and is there any way to avoid them? Many common re-platforming symptoms can b...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Wrap/platforms

Clive Waller on platforms sector change and a new sponsor for the Vanguard UK Platform Awards

Clive Waller on platforms sector change and a new sponsor for the Vanguard UK Platform Awards

The Vanguard UK Platform Awards in association with The Platforms Association

Clive Waller
clock 04 March 2026 • 2 min read
Vanguard to sponsor UK Platform Awards

Vanguard to sponsor UK Platform Awards

Professional Adviser continues as media partner

Professional Adviser
clock 04 March 2026 • 1 min read
Perspectives on platforms and progress – past, present and future

Perspectives on platforms and progress – past, present and future

'Platform providers need as much input as they can get if they want to stay ahead of the curve'

Steve Andrews
clock 19 February 2026 • 4 min read