Richard Ardron: Where is technology taking the advice profession?

Most advisers, when pushed, would admit to struggling at times to manage the many new dynamics of today's client - and that is ‘manage' from a time perspective. This arises from trying to meet the needs of many clients - with, it goes without saying, many differing needs - and wider requirements when it comes to engagement, while simultaneously trying to ensure that meeting those clients' needs is economic from both the adviser's and the client's perspective. This has given rise to outsourcing - with advisers now electing to pass on certain client needs to an external partner. The mos...