Scalable Capital learnt lessons - and advisers can learn from them too

Has entered world of face-to-face advice

Tom Ellis
clock • 4 min read

Scalable Capital's revelation that it is to offer £200 fixed-fee advice over the phone or face-to-face alongside its online proposition shows the firm has learnt lessons but, writes Tom Ellis, it also offers food for thought for financial advisers too

Note: To avoid confusion, when reading ‘robo-adviser' in this article please also read ‘online discretionary wealth manager', 'digital investment manager', 'digital wealth manager' or any other concoction of words marketing teams have thought up. Scalable Capital has experienced a decent start to life in a relatively new market. Launched in Germany in February 2016 and in the UK in July 2016, it says it has so far raised more than £600m from more than 20,000 clients. But this is not a significant sum for an international firm that hires more than 70 people and charges 0.75% for the ET...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

Tony Wilkinson: The AI infrastructure boom is real

Tony Wilkinson: The AI infrastructure boom is real

'AI is no longer primarily about models and applications – it is about power and long-duration capital commitments'

Tony Wilkinson
clock 13 July 2026 • 6 min read
AI review to 'make retirement planning more accessible'

AI review to 'make retirement planning more accessible'

The ‘new Wild West’ of AI could help close advice gap

Sophia Panayi
clock 08 July 2026 • 4 min read
Roger Brosch: Playing to respective skill sets

Roger Brosch: Playing to respective skill sets

'Clients want quality time and attention and a human to talk to'

Roger Brosch
clock 08 July 2026 • 4 min read