Scarlett Musson: Where there's a will, there's a 'hey'

Q: I've worked as a financial adviser for more than 40 years, and have a number of clients I have supported through many of the major milestones of their lives. I have always encouraged clients to think about their financial planning as a lifelong process, and talked to them frankly about ensuring they protect their wealth after their death, or should they suffer mental deterioration. On three separate occasions over the past few years, however, clients have created wills with ‘specialist  will-writers' that have had major errors, omissions, or breaches that make them impossible to imple...