Restricted and independent firms both have their place in the advice landscape, says Tim Sargisson - and both must realise there are many factors beyond cost that influence value and customer engagement
We may only be a couple of weeks into 2017 but already there is plenty going on to rouse us from our post-Christmas and New Year stupor. As an example, back in July 2016, I used Oscar Wilde's words to illustrate the hoary point about charges in our industry - that a business should understand what to charge, what it is charging for and when to charge. I was reminded of these words recently when I saw a headline asking why restricted advice is not cheaper than independent. The research underpinning the question is contained in the FCA's Data Bulletin, which was issued in October 2016, ...
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