Tim Sargisson: Knowing the price of everything, the value of nothing II

Too many fixated on cost

clock • 3 min read

Restricted and independent firms both have their place in the advice landscape, says Tim Sargisson - and both must realise there are many factors beyond cost that influence value and customer engagement

We may only be a couple of weeks into 2017 but already there is plenty going on to rouse us from our post-Christmas and New Year stupor. As an example, back in July 2016, I used Oscar Wilde's words to illustrate the hoary point about charges in our industry - that a business should understand what to charge, what it is charging for and when to charge. I was reminded of these words recently when I saw a headline asking why restricted advice is not cheaper than independent. The research underpinning the question is contained in the FCA's Data Bulletin, which was issued in October 2016, ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

FCA proposes overhaul of client categorisation rules

FCA proposes overhaul of client categorisation rules

In response to industry calls for a more flexible regime

Sahar Nazir
clock 08 December 2025 • 2 min read
Barclays weighs bid for £2.5bn Evelyn Partners as major banks circle – report

Barclays weighs bid for £2.5bn Evelyn Partners as major banks circle – report

NatWest and Lloyds Banking Group reportedly among firms considering offers

Sahar Nazir
clock 08 December 2025 • 1 min read
Andrew Goodwin on the Budget: Three key lessons for advisers

Andrew Goodwin on the Budget: Three key lessons for advisers

'Pretty much everybody has taken a hit'

Andrew Goodwin
clock 08 December 2025 • 4 min read