Blog: Are adviser directories treating IFAs as cash cows?

How adviser directories refer clients

clock • 6 min read

It has been suggested directories look to increase their turnover by referring consumers to multiple advisers, causing unnecessary disruption at the other end. But is it true? Phillip Bray finds out

Sense Network's survey comparing Unbiased and VouchedFor has only been running for a few days, but it is already highlighting some interesting issues and very strong opinions. A number of respondents, particularly those who use neither directory, have suggested that both Unbiased and VouchedFor increase their turnover, and reduce advisers' potential conversion rates, by either recommending enquirers contact multiple advisers or selling the same enquiry to more than one adviser. Of course, consumers have an absolute right to shop around for the right adviser, but I believe most adviser...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

FCA plans to ensure liquidity mismatches do not 'threaten financial stability'

FCA plans to ensure liquidity mismatches do not 'threaten financial stability'

Although good practice exists

Alex Sebastian
clock 09 December 2025 • 2 min read
Bridging the gulf between education and pursuing a career in advice

Bridging the gulf between education and pursuing a career in advice

'There's a pressing need for fresh infusions of young talent into the advice sector'

Steve Nelson
clock 09 December 2025 • 4 min read
Why the path to financial advice isn't necessarily narrow

Why the path to financial advice isn't necessarily narrow

Advice offers a fantastic opportunity to set your own parameters for a fulfilling work-life balance

Roger Brosch
clock 09 December 2025 • 4 min read