Comment: Smallwood's Shout

At a time of great uncertainty both for the UK’s political future and the broader European economic future, it is perhaps a little reassuring to know that in some areas advisers can at last have a little more clarity to allow them to plan ahead. The FSA has now clearly stated how it expects firms and advisers to behave and work with them in the run up to 2013 and, importantly, how it will take action on anyone who frustrates the process and what they and professional firms are endeavouring to achieve. Firms will be expected to have charging structures that focus on the level of servic...