I feel guilty about our industry's best kept secret

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Financial services providers like Standard Life have invested millions of pounds into e-commerce services during the last few years. Some of these services you will be using on a regular basis and will simply take for granted. Others you will have heard of, or shown some initial interest when they were launched, and then forgotten about.

For example, do you remember when providers launched a service called contract enquiry? Do you know what it is? What it does? Who else offers this service? Do you care? If you have never heard of this service, then it’s because it is one of the best kept secrets in our industry. Put simply, contract enquiry enables you to access real-time valuations using back office software from leading suppliers. Just like the office systems that you are currently using on a daily basis, the purpose of contract enquiry is to make your job easier and to save you time. Imagine valuations at a touch of...

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