Finding cheaper than in the January sales

My relative went ahead and chose a carpet within a range suggested, but when a formal quotation arrived it was for over £800. At this stage she could, and probably should, have pulled out but having got so far down the line decided to bite the bullet and pay the higher cost. However, she was left highly dissatisfied about the difference between the estimate and the actual cost, which was significant for her. Perhaps that story doesn’t surprise you, because we’re all fairly used to tradespeople who give very optimistic estimates of cost and end up charging much more, but that kind of thing...