The bad news is it still looks likely any number of additional wrap propositions could come to market, while the good news is existing platforms are beginning to differentiate themselves on a feedback basis.
Following a brief visit to Scotland earlier this week, it is somewhat heartening to note at least one provider has confirmed what Transact said a couple of years back: when it comes to separating the wheat from the chaff, always go for the platform or solutions provider ready to spend on customer support and ongoing R&D. From what has been seen, Standard Life is now doing just this, feeding back comments from users into its offering to the market, and finding some interesting areas that are less in demand than others. For example, it seems the case users are interested in tools that e...
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