Hello? Can you hear me?

Have you ever tried to keep a count going in your head? Think of all the conversations you have, all the emails you get, the phone calls you take or make, all the websites you use, what you see on TV and listen to on the radio, the mail you get through your front door. Think of all those people vying for the attention you have to give! Communication is a vital ingredient in all our lives. It’s the most important thing at school, at work, at home. When it comes to work the financial services industry is no different. In fact you could argue that given the intangible products we sell, comm...