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At the end of last year, Norwich Union said that it was planning to launch a guaranteed claims pilot. If launched, it will offer policyholders a guarantee that their protection policies will pay out and will be available for an extra £2 to £3 a month. Is this a wise move? Would it work? What do you think of such a product?

Peter Le Beau, Le Beau Visage Those of us who remember early Monty Python episodes may recall the "Never Claim Policy", which had very reasonable premiums but, of course, paid out nothing in the event of a claim. People were more sensible then and no one tried to rush it out as an idea to market. I fear that may not be the case now. Norwich Union's guaranteed claims pilot is a bold move but I must confess it has left me very confused. If a claim is honest and reasonable I do not think it is fair clients should pay a surcharge to ensure it is paid. Presumably this is a sort of tax on t...

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