Senior leaders have said that artificial intelligence (AI) is a core capability but have cautioned that progress will not come from isolated pilots or generic tools.
Findings from Aveni's Transformation Nation: The AI Innovation Shift in financial services report gathered insights from senior leaders across wealth management, life insurance, financial advice and consultancy on how AI is being adopted across UK financial services and where the challenges and priorities lie. The report highlighted a shift in executive priorities around AI, as many leaders now see it as a core capability that will shape operating models, adviser workflows and customer engagement, rather than a bolt-on. However, leaders caution that progress will not come from isolate...
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