RL360 blames fault in IT systems for widespread outage

IoM firm confirms it was not a cyber-attack and there will be ‘no client detriment’

Isabel Baxter
clock • 1 min read

RL360 Insurance Company (RL360) has faced a widespread outage which has led to multiple services being affected across the business.

The outage occurred yesterday (3 November) for the Isle of Man headquartered firm, according to an update on RL360's website. The update reads: "Yesterday we experienced a widespread outage affecting multiple services across our business." RL360 claimed the issue was caused by a fault in its IT systems and not a cyber-attack.  "The issue has been identified and resolved, and services will be restored in a phased and controlled manner throughout the coming hours," the website update said. "We'd like to thank you for your patience." Professional Adviser understands that RL360's cr...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Companies

Rosemount adds 16 advisers to network in third quarter

Rosemount adds 16 advisers to network in third quarter

Network posts net growth of 23.5%

Isabel Baxter
clock 07 November 2025 • 2 min read
Verso transfers investment management arm custody to Third Financial

Verso transfers investment management arm custody to Third Financial

Extends partnership with Nucleus in a five-year deal

Isabel Baxter
clock 06 November 2025 • 1 min read
Titan in 'strong position' to integrate IWP within four months

Titan in 'strong position' to integrate IWP within four months

Co-CEOs Fearon and Kaberry on getting the IWP integration ‘right’

Isabel Baxter
clock 05 November 2025 • 2 min read