Advice firm declared failed by FSCS over SIPP advice

One claim upheld so far against Charthouse Asset Management

Isabel Baxter
clock • 1 min read

Charterhouse (Chester) Limited, trading as Charthouse Asset Management, has been declared failed by the Financial Services Compensation Scheme (FSCS) over pensions advice.

The FSCS confirmed to PA that one complaint has been upheld, leading to the default declaration, whilst nine have been rejected and six are in progress. This upheld complaint was for self-invested personal pension (SIPP) advice, while the others were pension transfer advice related. According to the Financial Conduct Authority register, the Whitchurch-based firm was first registered in April 2003 however it has no longer been authorised since December 2010. Companies House indicates that the firm was incorporated in June 1998 and dissolved in July 2014. This latest update by the FSCS ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Companies

SJP complaints spike in H1 but wealth manager reports recent 'material decrease'

SJP complaints spike in H1 but wealth manager reports recent 'material decrease'

Latest FOS data shows there were 1,426 complaints in H1 2025

Isabel Baxter
clock 30 October 2025 • 5 min read
Continuum's Brown on why advisers miss the 'true secret to growth'

Continuum's Brown on why advisers miss the 'true secret to growth'

Advice boss on 2024 results and the importance of ‘exceptional’ service

Isabel Baxter
clock 27 October 2025 • 4 min read
Hoxton Wealth snaps up £140m Manchester-based advice firm

Hoxton Wealth snaps up £140m Manchester-based advice firm

Acquisition part of strategy to boost North of England presence

Isabel Baxter
clock 27 October 2025 • 2 min read