Majority of clients have remained with the same adviser

Typical relationship with financial adviser lasts around seven years

Isabel Baxter
clock • 3 min read

Majority of individuals that receive professional financial advice across the nation have remained with the same adviser throughout, St James’s Place (SJP) research has found.

Its Real Life Advice Report more than three-fifths (62%) have never switched their financial adviser, rising to nearly three-quarters of those aged 35-54 (72%) and those aged 55 and over (74%). It found that the typical relationship with a financial adviser or advice firm lasts around seven years, but this increases to over a decade for those aged 55 and over – with nearly a third (31%) of this generation having been with their adviser for 16 years or more. The report found that the main reasons for never switching financial adviser include: ·       Trusting their adviser - 39% ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

'Guilty until proven otherwise' culture at FOS risks adviser confidence

'Guilty until proven otherwise' culture at FOS risks adviser confidence

Networks say FOS complaints system is riddled with loopholes and call for structural reform

Sahar Nazir
clock 21 May 2025 • 2 min read
AI on trial: FCA's Live Testing opens new path for advisers

AI on trial: FCA's Live Testing opens new path for advisers

Offering regulated firms a controlled space to trial advanced technologies

Sahar Nazir
clock 21 May 2025 • 7 min read
Agentic AI could transform adviser operations but regulatory guardrails are key

Agentic AI could transform adviser operations but regulatory guardrails are key

Advice firms urged to integrate domain-specific AI agents with regulatory caution

Sahar Nazir
clock 20 May 2025 • 1 min read