Deputy Editor's View: Will technology truly bridge the advice gap?

The deputy editor's Friday Night Takeaway from 7 June

Jenna Brown
clock • 1 min read

This year's Intelliflo conference resulted in some attention-grabbing headlines.

First up, our most-read news story of the week quoting chief executive Nick Eatock. He told attendees that a gap in the client advice journey is a crucial issue the industry must look to address by better engaging with technology and digital-first solutions. Speaking at the tech firm's Innovate 2024 conference on 4 June, Eatock said an "advice journey gap" now existed alongside the more often discussed issue of the advice gap. Eatock cited Intelliflo research which found 94% of advisers feel their clients' advice journeys "are not as good as they could be". "This is most because of po...

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