Rathbones' improvement plan on track after Skilled Person review

Customer Risk Rating framework in place

Jenna Brown
clock • 2 min read

Rathbones’ regulatory programme of work following a Skilled Person review, which followed engagement with the Financial Conduct Authority, is making progress on schedule, the group has said.

In its third quarter results, the group said it was on track with the two-year programme of work which saw it pause taking on high-risk clients after the review found areas for improvement. It said Rathbones' regulatory programme announced in June continued to "progress on schedule, and targeted client reviews have started". The results stated there had been "no material client outflows attributable to the programme, the impact on new business activity has been contained, and colleague attrition remains in line with normal experience". It confirmed that its new Customer Risk Rating...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Companies

Fairstone buys in West Country

Fairstone buys in West Country

Snaps up Somerset advice firm

Jen Frost
clock 23 October 2026 • 2 min read
Rathbones' improvement plan on track after Skilled Person review

Rathbones' improvement plan on track after Skilled Person review

Customer Risk Rating framework in place

Jenna Brown
clock 22 October 2026 • 2 min read
Rathbones predicts Vision IFP s166 notice costs could hit £2.5m

Rathbones predicts Vision IFP s166 notice costs could hit £2.5m

Regulator intervened in August

Jenna Brown
clock 22 October 2026 • 1 min read