FCA to stamp out CMC phoenixing in two years

Effective from July 7

Ayesha Venkataraman
clock • 1 min read

The Financial Conduct Authority (FCA) will prohibit claims management companies (CMCs) from acting in Financial Services Compensation Scheme (FSCS) cases where the CMCs have "relevant connections" to the claims, according to the regulator’s latest policy statement.

According to the regulator's latest estimates, at least 220 FSCS claims per year involve phoenixing connections between the firms submitting the claims and the former financial services firms they are made against. The FCA aims to reduce that number to zero for CMCs it regulates, within two years of the rules coming into force, it said. ‘CMC phoenixing' happens when people from FS firms that have gone bust later start working for CMCs involved in bringing compensation and FSCS claims against their former employers. The policy statement, published on 7 June, also requires CMCs to te...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA must still fix investing culture, says LSE CEO

FCA must still fix investing culture, says LSE CEO

‘We’ve protected people from the downside but we haven’t exposed the upside’

Sophia Panayi
clock 20 May 2026 • 1 min read
FCA increases support for solo-regulated firms

FCA increases support for solo-regulated firms

Scale-up Unit now available to solo-regulated businesses

Jenna Brown
clock 20 May 2026 • 1 min read
Failed financial advice firms tracker

Failed financial advice firms tracker

Firms that the FSCS has confirmed as failed since the start of 2023

Professional Adviser
clock 15 May 2026 • 1 min read