Simon Goldthorpe: Three ways to reassure clients during a crisis

'Don't go overboard'

clock • 3 min read

Russia's invasion of Ukraine sent shockwaves across the world and, as global markets plummeted in the wake of these deeply concerning events, financial advisers' attention turned to reassuring clients about the potential impact on their wealth and long-term savings. Simon Goldthorpe looks at how advisers can best do so during such tumultuous times...

While many clients are now well-accustomed to the ‘keep calm and stay invested' message that was instilled in them throughout the pandemic and previous crises, the current crisis comes at a time when markets are already under significant stress, owing to factors such as supply chain constraints and sky-high inflation. As the situation continues to develop, it's therefore vital for advisers to stay mindful of clients who may be feeling understandably nervous about their long-term financial plans. Clearly advisers will have different relationships with each of their clients and what res...

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