Simon Goldthorpe: Three ways to reassure clients during a crisis

'Don't go overboard'

clock • 3 min read

Russia's invasion of Ukraine sent shockwaves across the world and, as global markets plummeted in the wake of these deeply concerning events, financial advisers' attention turned to reassuring clients about the potential impact on their wealth and long-term savings. Simon Goldthorpe looks at how advisers can best do so during such tumultuous times...

While many clients are now well-accustomed to the ‘keep calm and stay invested' message that was instilled in them throughout the pandemic and previous crises, the current crisis comes at a time when markets are already under significant stress, owing to factors such as supply chain constraints and sky-high inflation. As the situation continues to develop, it's therefore vital for advisers to stay mindful of clients who may be feeling understandably nervous about their long-term financial plans. Clearly advisers will have different relationships with each of their clients and what res...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

FCA proposes overhaul of client categorisation rules

FCA proposes overhaul of client categorisation rules

In response to industry calls for a more flexible regime

Sahar Nazir
clock 08 December 2025 • 2 min read
Barclays weighs bid for £2.5bn Evelyn Partners as major banks circle – report

Barclays weighs bid for £2.5bn Evelyn Partners as major banks circle – report

NatWest and Lloyds Banking Group reportedly among firms considering offers

Sahar Nazir
clock 08 December 2025 • 1 min read
Andrew Goodwin on the Budget: Three key lessons for advisers

Andrew Goodwin on the Budget: Three key lessons for advisers

'Pretty much everybody has taken a hit'

Andrew Goodwin
clock 08 December 2025 • 4 min read