Treasury considers making principal firms culpable for wider scope of AR activities

Help consumers gain compensation

Tom Ellis
clock • 2 min read
Treasury asks: “Do you think there is a case for extending the ability of the Financial Ombudsman Service to investigate complaints involving the activity of ARs?"
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Treasury asks: “Do you think there is a case for extending the ability of the Financial Ombudsman Service to investigate complaints involving the activity of ARs?"

The government has asked whether principal firms should be responsible for activities outside the scope of the agreements with their appointed representatives.

Under current rules, if appointed representative firms carry out unregulated activities that fall foul of the ombudsman, the body cannot always investigate the complaint and set appropriate compensation...

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