Lack of support from providers blamed for pension woes - research

Majority of savers lack pension confidence

Hope William-Smith
clock • 1 min read

Providers play a major part in savers’ lack of confidence in pensions and retirement prospects, in particular their failure to provide support, PensionBee research shows.

Only 39% of respondents surveyed by the online pension provider felt confident about their retirement savings, while 42% said they were put off engaging with their pensions because of the complexities involved. PensionBee said almost half of survey respondents were not saving enough for retirement and felt their providers should be doing more to assist them.  Complex jargon, oversupply of various pension products, and complicated fees are often cited as causing inertia among consumers, it added. "We've seen first-hand that consumers feel more confident about saving for retirement w...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Pensions

Bridging the generational pension confidence gap

Bridging the generational pension confidence gap

'The knowledge gap is universal'

Robert Cochran
clock 27 November 2025 • 5 min read
Warnings of 'damaging' pre-Budget pension speculation impact

Warnings of 'damaging' pre-Budget pension speculation impact

Commentators say speculation on pension issues has negatively impacted saver confidence

Jasmine Urquhart
clock 27 November 2025 • 3 min read
No change to tax-free lump sum is 'welcome' move

No change to tax-free lump sum is 'welcome' move

The chancellor chose to leave the tax-free lump sum unchanged in the Autumn Budget

Holly Roach
clock 27 November 2025 • 3 min read