FCA requires providers to book Pension Wise appointments in guidance push

Providers currently have a duty to signpost clients to Pension Wise for guidance on their retirement plans but will now be required to book the appointment for customers under a "stronger nudge" policy outlined in a consultation paper on Tuesday (4 May). They will also be required to flag that consumers can take regulated financial advice at their own cost. Under the new requirements, providers will also have to confirm if people opted out of the process or attended the appointment and whether they accepted the guidance on offer. If they choose to go down the advice route providers wi...