FCA requires providers to book Pension Wise appointments in guidance push

‘Stronger nudge’

Jenna Brown
clock • 4 min read
Sheldon Mills: "We know that when people use Pension Wise they are happy with the service and find it helpful. However, few people are choosing to attend a guidance appointment."
Image:

Sheldon Mills: "We know that when people use Pension Wise they are happy with the service and find it helpful. However, few people are choosing to attend a guidance appointment."

Pension providers will be required to book Pension Wise appointments for customers under new plans published by the regulator as it attempts to increase retirement guidance take-up.

Providers currently have a duty to signpost clients to Pension Wise for guidance on their retirement plans but will now be required to book the appointment for customers under a "stronger nudge" po...

To continue reading this article...

Join Professional Adviser

 

  • Unlimited access to real-time news, industry insights and market intelligence.
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters.
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection.
  • Members-only access to the editor’s weekly Friday commentary
  • 
 Be the first to hear about our events and awards programmes.

Join

 

Already a Professional Adviser member?

Login

More on Pensions