Tenet Group's advice firm Aspire has introduced Money Alive's educational video service for all clients to enhance its defined benefit (DB) review service. Money Alive offers educational videos for consumers, which can be used as an alternative triage service to the traditional face-to-face service offered by advisers during the DB transfer process. The firm recently conducted research with advised clients that revealed 98.8% of the 240 respondents valued their adviser giving them access to the service, and almost the same amount (97.6%) agreed they were better informed ahead of the a...
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