Delayed DB transfer sees Quilter's firm Lighthouse pay out compensation
Adviser fees dispute
Lighthouse received a complaint after it missed a pension transfer deadline.
Lighthouse has been told to compensate a client after the advice firm missed the deadline to transfer out of a defined benefit (DB) scheme.
Mr L approached Lighthouse for advice about transferring his DB pension in 2017 but, three weeks before the guaranteed transfer date, the firm said it would not be able to make the transfer in time...
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