Caroline Rookes slams Unbiased for not living up to its name

In her independent review into the communications and support given to British Steel Pension Scheme (BSPS) members when transferring out of the scheme, Rookes said it would have been useful for the scheme's trustees to have compiled a list of advisers willing and able to take on members' cases. Instead, she said, steelworkers were referred to adviser directory Unbiased and to the Financial Conduct Authority's (FCA) website, both of which she criticised.  "Members were referred to Unbiased or the FCA website," she wrote. "The former is not unbiased and the latter is not easy to use, no...