The Financial Conduct Authority (FCA) has closed its investigation into the fair treatment of longstanding customers in the life insurance sector after concluding its probe "did not warrant enforcement action".
The regulator launched the investigation after a thematic review, published in March 2016, found further work was required to determine whether six life insurance firms - Abbey Life, Countrywide, Old Mutual,...
Systems, controls, governance and culture
Following more reviews
Beyond the FCA's seven considerations
‘Ensure vulnerability is taken seriously’
For smaller and medium firms
'There will be more consolidation'
Fee-based revenue fell 13%