Revealed: The good and bad of pension transfers

52 days slowest average pension transfer

Hannah Godfrey
clock • 3 min read

XPS Pensions Group has the slowest pension transfer time on average, while Now: Pensions and Phoenix Life are two of the priciest providers, according to research by PensionBee.

PensionBee analysed a sample of 7,292 transfers to its platform and discovered the firms responsible for the slowest average transfer times and which providers have the biggest charges and exit fees. PensionBee found XPS Pensions Group - formerly Xafinity - had the slowest average pension transfer time, with an average of 52 days. Aon Hewitt and Towers Watson fared somewhat better, taking an average of 41 days per transfer, while Mercer took an average of 44 days, and Now: Pensions 45. The frontrunners for speed included Aviva, Scottish Widows, B&CE, Canada Life and Pheonix Life, w...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Pensions

'Moderate' retirement living standards out of reach for majority as savers face 'cliff-edge'

'Moderate' retirement living standards out of reach for majority as savers face 'cliff-edge'

Costs of minimum, moderate and comfortable retirement lifestyles have all risen

Holly Roach
clock 03 June 2026 • 4 min read
Salary sacrifice changes to see 2.8 million cut back pension saving

Salary sacrifice changes to see 2.8 million cut back pension saving

According to Freedom of Information request to HMRC

Sophia Panayi
clock 01 June 2026 • 2 min read
Beyond the numbers: Understanding clients' emotional journey into retirement

Beyond the numbers: Understanding clients' emotional journey into retirement

'Supporting clients through the transition into retirement requires far more than technical financial expertise alone'

Catherine Foot
clock 29 May 2026 • 5 min read