How clients view advisers: Key stats from FCA study

Graphs and tables

clock • 1 min read

As the FCA publishes the second iteration of its "large-scale" Financial Lives survey, for which it interviewed 13,000 people face-to-face and online, PA pulls out the most eye-catching numbers for advisers

Professional Adviser reported on Wednesday how almost two-fifths (39%) of people had told the watchdog they trust financial advisers to act in clients' best interests, although the figure slightly differs between rural and urban areas. In the following graphs, however, we have pulled out the most interesting statistics from the data the Financial Conduct Authority (FCA) gathered from interviewees who had received regulated financial advice over the last 12 months. The data represents the views advised clients have on matters ranging from the cost of advice and how satisfied they are w...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Updated: Failed financial advice firms tracker

Updated: Failed financial advice firms tracker

Firms that the FSCS has confirmed as failed since the start of 2023

Professional Adviser
clock 08 October 2025 • 1 min read
FCA: Fair value in advice 'not about charging the lowest fees'

FCA: Fair value in advice 'not about charging the lowest fees'

Consumer investments department head says it should not be a ‘race to the bottom’

Sahar Nazir
clock 03 October 2025 • 2 min read
FCA commits to Consumer Duty changes to 'remove disproportionate burdens'

FCA commits to Consumer Duty changes to 'remove disproportionate burdens'

CEO Nikhil Rathi sets out four-point plan

Michael Nelson
clock 01 October 2025 • 3 min read