Lloyds targets one million new pension clients by 2020

Three year strategic review

Jenna Towler
clock • 3 min read

Lloyds Banking Group wants to increase its financial planning and retirement open book of assets by more than £50bn by 2020 and add an additional one million new pension customers.

The group, which includes pension provider Scottish Widows, outlined its plans in a three year strategic review released this morning.  It said it wanted to deepen customer relationships, grow in targeted segments and better address our customers' banking and insurance needs as an "integrated financial services provider". Part of the strategy included "maximising the group's capabilities" in which the business said it wanted to boost its financial planning and retirement book of business by £50bn by 2020 and significantly increase pension-focused customer numbers.  It also said it ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Retirement

Defensive income before retirement: A four layered framework

Defensive income before retirement: A four layered framework

Entering decumulation can be an unsettling time for clients

Joe Simpson
clock 10 August 2026 • 4 min read
The FCA's decumulation challenge: Can UK REITs help deliver sustainable retirement income?

The FCA's decumulation challenge: Can UK REITs help deliver sustainable retirement income?

A look at the three Ss of retirement income

James Peel
clock 04 August 2026 • 7 min read
What the decumulation shift means for advice firms, and how the best are responding

What the decumulation shift means for advice firms, and how the best are responding

'Technology is part of this picture in ways that are worth being honest about'

Andy Zanelli
clock 14 July 2026 • 4 min read