Advisers struggling with lifetime allowance - Pru

12,200 calls to helpline

Hannah Godfrey
clock • 1 min read

Prudential's Adviser Helpline team dealt with 12,200 adviser enquiries in the first eight months of 2017 - 2,000 more than the same period last year - with the most common topic being the lifetime allowance.

At current rates, the helpline is set to take 17,000 calls during 2017 - breaking the 14,000 record set last year. Data from the helpline suggests understanding the lifetime allowance for pensions is the biggest issue facing financial advisers. In the 2015 Budget, then-chancellor George Osborne cut the lifetime allowance from £1.25m to £1m. The limit has been cut several times since its introduction in 2006, falling from £1.5m in April 2014, following a reduction from £1.8m in 2011. Prudential pointed to independent research of 101 advisers that revealed more than half (53%) wanted...

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