Advisers struggling with lifetime allowance - Pru

12,200 calls to helpline

Hannah Godfrey
clock • 1 min read

Prudential's Adviser Helpline team dealt with 12,200 adviser enquiries in the first eight months of 2017 - 2,000 more than the same period last year - with the most common topic being the lifetime allowance.

At current rates, the helpline is set to take 17,000 calls during 2017 - breaking the 14,000 record set last year. Data from the helpline suggests understanding the lifetime allowance for pensions is the biggest issue facing financial advisers. In the 2015 Budget, then-chancellor George Osborne cut the lifetime allowance from £1.25m to £1m. The limit has been cut several times since its introduction in 2006, falling from £1.5m in April 2014, following a reduction from £1.8m in 2011. Prudential pointed to independent research of 101 advisers that revealed more than half (53%) wanted...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Retirement

The advice dividend in an age of retirement uncertainty

The advice dividend in an age of retirement uncertainty

The UK pensions landscape has become progressively more complicated in recent decades

Andrew Tully
clock 17 February 2026 • 4 min read
Royal London introduces CRP framework to help advisers

Royal London introduces CRP framework to help advisers

Support when developing retirement income strategies for clients

Jenna Brown
clock 29 January 2026 • 1 min read
Just Group sees fall in retirement income sales as takeover approaches

Just Group sees fall in retirement income sales as takeover approaches

Brookfield Wealth Solutions to takeover during first half of the year

Isabel Baxter
clock 20 January 2026 • 2 min read