Investors ditch brand for price and simplicity in robo-adviser selection, research

Just 4% opt for branding

Victoria McKeever
clock • 2 min read

Investors are more likely to choose a robo-adviser based on its price and ease of use, rather than on brand, a survey from Legg Mason has found.

According to the findings a mere 4% of investors said brand would have the most influence on their choice of robo-adviser. In contrast, more than a fifth (22%) opted for price or fees and 17% said ease of use would be the most important consideration in their selection. Third on the list was fee transparency, with 8% citing this as the most important factor. Lack of fee transparency had previously been highlighted as an issue by Boring Money. It reported just one of the 15 consumers tested could calculate the cost of investing £1,000, concluding robo-advisers were using over-complicat...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Investment

What advisers need to know as SpaceX fuels space investing interest

What advisers need to know as SpaceX fuels space investing interest

WisdomTree’s Mobeen Tahir unpacks the space economy theme

Sophia Panayi
clock 14 August 2026 • 1 min read
How markets have developed in 2026 so far

How markets have developed in 2026 so far

'Active allocation does not mean constant trading or short-term market calls'

James Flintoft
clock 12 August 2026 • 3 min read
How sustainable funds have beaten the index this year

How sustainable funds have beaten the index this year

'ESG funds benefit from access to some of the livelier parts of the market'

Ian Aylward
clock 10 August 2026 • 3 min read