Investors ditch brand for price and simplicity in robo-adviser selection, research

Just 4% opt for branding

Victoria McKeever
clock • 2 min read

Investors are more likely to choose a robo-adviser based on its price and ease of use, rather than on brand, a survey from Legg Mason has found.

According to the findings a mere 4% of investors said brand would have the most influence on their choice of robo-adviser. In contrast, more than a fifth (22%) opted for price or fees and 17% said ease of use would be the most important consideration in their selection. Third on the list was fee transparency, with 8% citing this as the most important factor. Lack of fee transparency had previously been highlighted as an issue by Boring Money. It reported just one of the 15 consumers tested could calculate the cost of investing £1,000, concluding robo-advisers were using over-complicat...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Investment

Why investors need to think about emerging markets a little differently

Why investors need to think about emerging markets a little differently

'Emerging markets are starting to look eerily similar to developed'

James Flintoft
clock 29 October 2025 • 3 min read
Watch PA's Working Lunch with Baillie Gifford: Acting your age – when growing up pays off

Watch PA's Working Lunch with Baillie Gifford: Acting your age – when growing up pays off

Catch up on the discussion

Professional Adviser
clock 29 October 2025 • 1 min read
Direct engagement and the search for hidden gems

Direct engagement and the search for hidden gems

'What really matters is that investors do not find themselves behind the eight ball'

Gabriel Sacks
clock 27 October 2025 • 4 min read