FCA must do more to improve culture in financial firms - parliamentary report

Financial services mis-selling: regulation and redress, a report published on 13 May by the House of Commons Committee of Public Accounts, reached six conclusions about why financial services and products are mis-sold and accompanied these with six recommendations. The action recommended above came in the wake of the committee's belief the regulator "has not done enough to tackle the cultural problems that lie behind mis-selling by financial services firms". The report also concluded the FCA should do more to ensure consumers understand the financial products they are buying and the poss...