ABI: Daily protection payouts hit £10m

Record £3.6bn paid out last year

clock • 2 min read

A record £3.6bn was paid in individual protection insurance claims last year, the equivalent of £10m a day, according to research from the Association of British Insurers (ABI).

Protection insurers paid claims to more than 129,100 customers or families last year. Insurers paid out an average of nearly £28,000 to customers who made a claim across life insurance, critical illness insurance and income protection. Overall, 97.2% of protection claims are paid - claims were declined for the condition not being covered by the policy, or the customer not disclosing important information when taking out the policy. The average individual income protection policy payout, which helps those unable to work due to illness or injury, lasted for 214 weeks (more than four ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

'Surely we're capable enough of doing it ourselves': Industry says protection should be in-house

'Surely we're capable enough of doing it ourselves': Industry says protection should be in-house

Majority believe IFAs and wealth managers should not outsource, PA Asks finds

Isabel Baxter
clock 13 May 2025 • 3 min read
Five things to know when assessing critical illness policies

Five things to know when assessing critical illness policies

Five critical illness factors to consider

Alan Lakey
clock 12 May 2025 • 4 min read
Finding cover for clients with health conditions poses challenge for advisers

Finding cover for clients with health conditions poses challenge for advisers

The Exeter research findings

Jaskeet Briah
clock 12 May 2025 • 1 min read