Legal Ombudsman to accept CMC complaints from January

The announcement follows the government's response to the Lord Chancellor's fee consultation about handling complaints about CMCs. The new regulations will fix the fees paid by the claims management industry to fund the Ombudsman's jurisdiction over them. The regulations have been laid in parliament as well as in the published response. The consultation document reads: "It is now expected that the Legal Ombudsman will begin taking complaints about claims management companies at the end of January 2015. At this stage, we are working to a start date of 28 January." In August 2012,...