Consumer confidence in financial services 'remains low post-RDR' - adviser poll

Jenna Towler
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Almost half of advisers (47%) do not think consumer confidence in financial services has risen since the introduction of the Retail Distribution Review (RDR), according to Cofunds research.

The poll, of 366 financial advisers, by the investment platform also showed eight out of ten advisers (79%) believe consumer confidence will never improve. It said that figure had increased from 42% last year. However, just over one in ten (12%) do expect confidence levels to pick up in the next three years. The research also probed client/adviser relationships and found regular meetings are still very important. A third (31%) said post-RDR they see between 60% - 80% of their client base face-to-face. Some 16% said they see more of their client base more regularly that before RDR. ...

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