Few advisers have lost clients as a result of changes to how they are paid, according to a survey suggesting a happier intermediary sector than this time a year ago.
Less than 10% of advisers said they had lost clients in the process of transitioning to a fee-based remuneration model, which equated to less than 15% of their client base, according to the results of a poll of more than 200 advisers by Fidelity Worldwide Investment and FundsNetwork. Moreover, 35% of advisers said that the move to fees had no impact on their clients, who were happy to switch, while even among the quarter of advisers who stated their clients were happier with the original commission arrangement, the customers still agreed to move across. Changes to the way advisers are...
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