Banks told to speed up interest rate swap mis-selling reviews

Banks including HSBC, RBS and Lloyds Banking Group have agreed to review sales processes after the regulator identified failings in the way some of these products were sold. The regulator said: "We have written to the banks to make our expectations clear and agree practical ways to speed up the process." In order to simplify and speed up the process of compensation, HSBC, RBS and Lloyds BG have agreed to split redress payments relating to the swap and consequential losses. As part of the redress, banks must ensure their methods were in line with the agreed approach, which included ...