More than half of advisers say RDR transition was 'smooth'

The research from Zurich which questioned 460 advisers found that since the introduction of the RDR only 9% of advisers have reported major disruption to their businesses, while nearly one third (29%) think the new environment presents opportunities for growth. This is despite 40% of those questioned saying they had changed their customer charging structure significantly, with a further 20% claiming this had involved a complete overhaul as they were not accepting fees directly. Despite concerns regarding the potential 'advice gap', over three-quarters (78%) believe their customers are...