FCA: financial services may well be 'sexy' in new era

Percival, who was speaking at a breakfast roundtable this morning, said that it was impossible to predict how this new era of financial services, inaugurated by RDR, would settle, and that there was no reason why the industry shouldn't be ‘sexy' and offer products and services that consumers desire. "For example, when I was younger, a telephone was used simply to call people. Now phones are desirable items used for a great deal more than that. Who could have predicted the way that market would change? We might well see a similar change in financial services." The conversation was prom...