FOS chief praises IFAs for complaints handling


Financial Ombudsman Service (FOS) chief executive Natalie Ceeney has praised independent financial advisers for their complaints handling, saying they do a better job than larger businesses such as banks.

Appearing before the Treasury Select Committee (TSC) this morning, Ceeney was questioned by Conservative MP Jesse Norman on how IFAs perform compared to other parts of the industry. While Norman...

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