MFP first to receive British Standards certificate

The institute launched the certificate in May. To receive it a firm must demonstrate it has achieved operational excellence across a number of business areas. Areas assessed include recruitment practices, training, operational processes, back office systems and documentation. The certification was developed with input from the Institute of Financial Planning, the Chartered Institute and Which?. The BS8577 is a work-based assessment in which the certification body Standards International visits a firm and assesses processes such as those mentioned above. There are currently 28 fi...