'Disaster' if legal sector gets financial services' rep, says Ombudsman

In its latest annual report, the organisation, which has the power to independently resolve legal complaints against lawyers, said commercial pressures were leading to some "inappropriately aggressive behaviour" within the industry. Introducing the report, Adam Sampson, the chief legal ombudsman, said he was seeing cases where customers were sold complex and confusing products that they often struggled to understand. "We've seen the damage done to the reputation of the financial sector by the mis-selling of complicated products," he explained. "The Payment Protection Insurance scan...