Three things we learned this week

Aviva investigates annuity delays Aviva has promised to investigate delays to its annuity transfer system after complaints from an adviser. Peter Davies, director of Create Wealth Management, arranged two annuities through the provider that commenced on 1 December. But despite a five month delay - and a number of calls to Aviva - he is still unable to bill the client. Davies received an invoice on 21 March after a verbal complaint, but it failed to include the purchase price. An Aviva representative then promised to "chase today so that a statement of account could be issued in the ...