NHFA advisers 'sacrificed commission' to ensure suitability

clock

A former adviser at NHFA has launched a stiff defence of the advice given - and products sold - by most of his ex-colleagues after parent company HSBC was fined £10.5m for mis-selling investment bonds to the elderly.

The employee, who asked not to be named, said NHFA regularly sacrificed commission to ensure maximum allocation rates on the products and claimed the company negotiated "unusual" deals with providers so the investments did not invoke penalties for withdrawals or early encashment. HSBC, which acquired NHFA in 2005, was fined £10.5m by the FSA last month for the mis-selling of investment bonds by the advisory business in the five years to July 2010. The products were sold to the elderly to pay for care fees. A sample of 380 customer files assessed by a third party on behalf of the FSA a...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Investment

Private markets access for the masses is coming – get your operation in order

Private markets access for the masses is coming – get your operation in order

The merged entity carries approximately £310bn in private market assets

Ben Hammond
clock 24 February 2026 • 4 min read
Paws for thought: Understanding the power of pent-up demand in China

Paws for thought: Understanding the power of pent-up demand in China

The number of pets in China could rise to 570 million by 2029

Xin-Yao Ng
clock 24 February 2026 • 4 min read
Julius Baer International enters MPS market

Julius Baer International enters MPS market

Gareth Johnson appointed as head of MPS

Isabel Baxter
clock 24 February 2026 • 2 min read